Diversity & Inclusion

What is Diversity and Inclusion?

Diversity and Inclusion - Saint Louis University College of Arts and Sciences
Image Courtesy of the Saint Louis University

While for most of human history, diversity has been consider primarily an issue of country of origin, race, language, religious, and even political differences, today’s multigenerational, multicultural, and even multi gender preferences environment is challenging the classical age old HR baked solutions.

Defining diversity and inclusion can be a challenge for everyone, from academics, to corporate executives. In today’s business environment we can consider that:


Diversity is any dimension that can be used to differentiate groups and people from one another. It means respect for and appreciation of differences in ethnicity, gender, age, national origin, disability, sexual orientation, education, and religion.

Inclusion is a state of being valued, respected, supported and listened to. It’s about focusing on the needs of every individual and ensuring the right conditions are in place for each person to achieve his or her full potential.

In simple terms, diversity is the mix; inclusion is getting the mix to work well together.

Royal Bank of Canada – https://www.rbc.com/diversity/what-is-diversity.html

Our Solution: 25% Productivity Increase

020215 - Diversity 100x100Diversity and Inclusion are not simple buzzwords in today’s globalized business environment. From sales and marketing, to employee motivation, leaders and managers need to understand how to address their employees’ diverse backgrounds in order to properly motivate them to give their best efforts to the benefit of the organization. Multiple studies have shown that diverse teams are consistently 12-25% more productive that their non-diverse counterparts, due to their abilities to better identify, and solve the needs and challenges of their customers.

At ICQ our consultants have been a the forefront of the diversity and inclusion movement for over 20 years. Our team of multinational experts ( Brazil, Cuba, Romania, Hungary) have helped companies that range from Fortune 500 to Start Ups, develop and implement diversity and inclusion programs that have consistently achieved:

  1. Increased employee satisfaction
  2. Increased employee productivity
  3. Increased customer satisfaction

Contact Us

To learn more about our diversity and inclusion solutions and how can they help you achieve your personal or organizational goals; or for a FREE, CONFIDENTIAL, NO OBLIGATION, CONSULTATION you can reach us via our contact form, or email us at ( info @ icqconsulting.com )

Some of the companies that have taken advantage of the cultural management and global leadership solutions include:

References and Related Articles

  • The 3 Things CEOs Worry About the Most – https://hbr.org/2015/03/the-3-things-ceos-worry-about-the-most
  • 18th Annual Global CEO Survey – https://www.pwc.com/gx/en/ceo-agenda/ceo-survey.html
  • Developing Global Leaders – https://www.mckinsey.com/insights/leading_in_the_21st_century/developing_global_leaders
  • The Top Issues CEOs Face These Days – https://www.wsj.com/articles/SB10001424052702304914904579439501124390682
  • The Global Leadership Center – https://www.ohio.edu/global/glc/
  • Definition of Glocal (Oxford Dictionary) – https://www.oxforddictionaries.com/definition/english/glocal
  • International “Glocal Communities Online” – https://www.glocals.com
  • The U.S. Global Leadership Coalition – https://www.usglc.org
  • What is Diversity and Inclusion – https://www.rbc.com/diversity/what-is-diversity.html
  • Moving from Diversity to Inclusion – https://www.diversityjournal.com/1471-moving-from-diversity-to-inclusion/
  • At the University of Arizona, Diversity isn’t just about talk. It is about action – https://diversity.arizona.edu
  • Office of Diversity and Inclusion – https://www.diversity.va.gov

Copyright © 2016 ICQ Global Asia. All Rights Reserved.